Skip to main content

My Classes Taken
My Classes Instructed
My Agency Training
Online Training
Webinars & Recordings
Professional Development Sessions
Emerging Technology Sessions
Schedule & Registration
Registration & Cancellation Policy
Order Books (Instructors Only)
Agency Classes
More on Institute...

APCO Events Professional Development Sessions

APCO Members get a discount on professional development sessions.
If you are not a member click the button to the right to join.
Save now! Join today!
The following sessions are pre-recorded Professional Development Sessions audio synchronized to PowerPoint from the APCO Annual Conference.
Critical Incident Training
Aug 07, 2018
People perform based on what they have practiced and prepared for. Making “Critical Incident Training” a viable part of your agency’s training platform is crucial to the professional development and support of your entire staff.
For more information, click here
Mindfulness and 911 Operations Employees - Changing the Culture in 9-1-1
Aug 06, 2018
Frontline Telecommunicators are nearly four times as likely as the general population to suffer from Post-Traumatic Stress Disorder, are at equal risk as police officers however, they have been overlooked by researchers and wellness professionals. The city of Denver 911 Emergency Communications Center in partnership w/the Police Foundation and Be Mindful sought to address these issues.
For more information, click here
0% Turnover: How the Best 911 Leaders Keep their Best Employees
Aug 05, 2018
Studies show that eight out of the top ten stressors at the PSAP have nothing to do with the work itself, and most of these stressors reflect poor leadership. This presentation outlines the power of a people-oriented approach, the keys to successful implementation, and offers powerful stories of success from communication center managers around the country.
For more information, click here

Pricing & Details

You can receive the high-quality training you have come to expect from APCO at the convenience of your desk.

$0  for APCO Members
$59 for Non-Members
This includes one hour of training and one continuing education credit (CEU).
Sessions are available for purchase by credit card only.

Cancellation/Refund/Transfer Policy:
Due to the nature of the recording, no cancellations, refunds or transfers are allowed.

How to Purchase:
Click on ‘Register’ to purchase. Once your purchase is complete, you will receive an email with instructions on how to obtain the recording.

Contact the Events Department at
APCO Home | Contact Us | About APCO | Government Relations | Training & Certification | Standards | Spectrum Management | Membership | Events | Comm Center & 9-1-1

All material © 2019 APCO International, Inc. All Rights Reserved.