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APCO Institute Registration Policy

APCO Institute Registration Policy

Course Pre-Requisites
Pre-requisites must be received at the time of course registration. If not received prior to the start of the course, the registrant will be cancelled from the course and will be subject to a cancellation fee.

Payments must be made at the time of course registration.
  • Acceptable payment methods include Credit Card, Bill Authorization Form (BAF)/Purchase Order (PO), or check.
  • Bill Authorization Form (BAF)/Purchase Orders (PO) must be uploaded during registration or may be emailed to, or mailed prior to the course start date to guarantee your registration.
  • Checks, BAFs, and POs can be mailed to: APCO International, Attention: Accounting 351 N. Williamson Blvd. Daytona Beach, Fl 32114.

Cancellations Prior to Course Start Date
All cancellations must be submitted in writing and may be emailed to Any registration cancelled more than 21 days prior to the start of the scheduled course will receive a refund minus a $25.00 administrative fee. Cancellations less than 21 days before the course will receive a 50% tuition refund.

No Shows or Cancellations Received on the Course Start Date and After
No shows or cancellations on or after the first day of course are not eligible for a refund, transfer, or substitution.

Transfers & Substitutions
Transfers or substitutions are only permitted before the course start date.
  • Only one (1) transfer or substitution is allowed per registrant/per course.
  • Transfer/Substitution fee: $50.00.
  • A late fee of $25 will apply if applicable.
  • Transferring between training platforms (Online, Virtual, Co-Host) may incur additional fees.
  • This policy applies to all APCO Institute courses and seminars without exception.

Any payment credits issued by APCO are valid for six months (180 days) from the date of issue. Credits that remain unused after a period of six months will be forfeited. It is the responsibility of the agency to manage the credits on account. APCO will not send notification to the agency at the time of forfeiture and all forfeitures are final.

APCO Attendance Policy
APCO has a 90% rule (attendees must attend a minimum of 90% of a course) for all courses. Attendees must not miss more than 10% of the course time or assignments to be eligible for course credit.

Co-Host Course Policy
All dates and locations provided are tentative and are subject to change.
  • Courses may be cancelled up to two weeks prior to the published date at the APCO Institute's discretion.
  • Courses may be cancelled less than two weeks prior to the start date, or on the start date due to unforeseen circumstances beyond the APCO Institute’s control.
  • The decision to confirm or cancel a Co-Host course is made 3 weeks prior to the course start date and is dependent on the number of registrations received.
  • Registrants will receive a full refund or the opportunity to transfer to another course when registered for a course that is cancelled by the APCO Institute.

Online and Virtual Course Policy
  • Any registration received within ten (10) days of the course start date of the course will receive a $25.00 late fee and must be included with the tuition payment.
I Agree YES, I have read and accept the above terms.
I Do Not Agree NO, I do not agree to the above terms.
I Agree YES, I have read and accept the above terms.
I Do Not Agree NO, I do not agree to the above terms.