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Registration Profile

Disaster Operations and the Communications Center, Online #72545

Date(s):
May 7 — 27, 2025
Fee(s):
This registration has a fee.

Prerequisite(s):
Although there is no pre-requisite for the course, it is recommended that registrants for this class have successfully completed a 40-hour formal basic instructor-led telecommunicator training program.
 Check My Prerequisites   Check Staff Prerequisites
Description:
The world’s first comprehensive disaster operations course designed specifically for the public safety communications professional!

This course serves to educate the public safety telecommunicator on a wide range of man-made and natural disasters, their effects on the community and its infrastructure, and the response and recovery needs of each. In addition, this course will provide telecommunicators with information on overall emergency management and homeland security and provide guidance on continuity of operations for the emergency communications center (ECC) in the face of a multitude of disaster situations.

The importance of educating today’s public safety communications professional on their role and the role of the ECC in disaster operations is greater than ever before. There is a defined role for public safety communications in every element of disaster response and recovery. As public safety’s ability and need to address disaster situations evolves, the telecommunicator needs to be familiar with all types of disasters – man-made and natural – and how those events can impact the communications function.

Topics include:
  • Homeland Security and Emergency Management
    • US Department of Homeland Security
    • Federal Emergency Management Agency
    • Emergency Management
    • Emergency Management on the State, Local and Regional Levels
  • Natural Disasters
    • Hurricanes and typhoons
    • Tornadoes
    • Tsunamis
    • Severe weather and temperatures
    • Severe heat
    • Earthquakes
    • Floods
    • Wildland or forest fires
    • Volcanoes
    • Landslides
    • Pandemics
  • Man-made disasters
    • Types of man-made disasters and terrorist acts
Perfect for a one-day pre-conference or post-conference course

CDEs Earned: 8

Recertification Requirements: None

Tuition:
Options Term Tuition
  Non-Member Member *
Co-Host 1 day $280 $230
Online 3 weeks $335 $285
Virtual 1 day $355 $305
Contract 1 day Contact us for pricing Contact us for pricing

* You must be a current Associate, Full or Commercial member to receive member discounts on all courses. Online members receive member discounts on online courses only.

** Virtual Classroom Requirements and Expectations

Late fee $25 (applied 10 days prior to course start date)
Tuition includes a comprehensive course manual and all certification fees.
Additional shipping fees may apply for international shipments.

Tuition for live courses does not include travel, lodging, meals or other costs. Online class tuition does not include web access fees or other local internet/web-related costs. Successful students will earn APCO Institute certification.
  • Registration & Cancellation Policy 20 SEAT(S) AVAILABLE
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  • Register Other(s) To gain access and/or establish permissions to register others, you will need to be listed as a Training Coordinator, Training Records Assistant, or Class/Event Registrar. The Authorized Signator of your agency can appoint the role by clicking the Manage Authorized Personnel button from the My Organization page, then clicking the Add Authorized Personnel button to continue.
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