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APCO Institute Registration Policy
APCO Institute Registration Policy
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Course Pre-Requisites
Pre-requisites must be received at the time of registration. Non-APCO courses may be entered during the registration process.
Payments
Payments must be made at the time of course registration.
- Payable in U.S. Funds.
- Payment must be received prior to the course start date to guarantee registration.
- Accepted payment methods include:
- Credit Cards
- Bill Authorization Form (BAF)/Purchase Order (PO) must be uploaded during registration or may be emailed to institute@apcointl.org.
- Checks can be mailed to:
APCO International
Attention: Accounting
351 N. Williamson Blvd.
Daytona Beach, Fl 32114.
Cancellations Prior to Course Start Date
- All cancellations must be submitted in writing and may be emailed to institute@apcointl.org.
- Any registration cancelled more than 21 days prior to the start of the scheduled course will receive a refund minus a $25.00 administrative fee.
- Cancellations less than 21 days before the course will receive a 50% tuition refund.
No Shows or Cancellations Received on the Course Start Date and After
No shows or cancellations on or after the first day of the course are not eligible for a refund, transfer, or substitution.
Transfers & Substitutions
Transfers or substitutions are only permitted before the course start date.
- Only one transfer or substitution is allowed per registrant/per course.
- Transfer/Substitution fee: $50.00.
- If transferring/substituting within 10 days of the course start date, a late fee of $25 may be applied.
- Transferring between training methods (Online, Virtual, Co-Host) may result in additional fees due to the varying costs of each modality.
- This policy applies to all APCO Institute courses, programs and seminars without exception.
Credits
Any payment credits issued by APCO are valid for six months (180 days) from the date of issue. Credits that remain unused after a period of six months will be forfeited. It is the responsibility of the agency to manage the credits on account. APCO will not send notification to the agency at the time of forfeiture and all forfeitures are final.
APCO Attendance Policy
APCO has a 90% rule (attendees must attend a minimum of 90% of a course) for all courses. Attendees must not miss more than 10% of the course time or assignments to be eligible for course credit.
Co-Host Course Policy
All dates and locations provided are tentative and are subject to change.
- Courses may be cancelled up to two weeks prior to the published date at the APCO Institute's discretion.
- Courses may be cancelled less than two weeks prior to the start date, or on the start date due to unforeseen circumstances beyond the APCO Institute’s control.
- The decision to confirm or cancel a Co-Host course is made three weeks prior to the course start date and is dependent on the number of registrations received.
- Registrants will receive a full refund or the opportunity to transfer to another course when registered for a course that is cancelled by the APCO Institute.
- Students are required to complete the course rules, course evaluation and final exam via the APCO Institute Online site.
- Students will have 48 hours from the end of instruction to complete the final exam and must be completed by 17:00 Eastern Time.
- Students who encounter difficulty completing the final exam by the deadline should email cohost@apcointl.org for assistance.
Online and Virtual Course Policy
- Any registration received within ten (10) days of the course start date of the course will receive a $25.00 late fee and must be included with the tuition payment.
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I Agree
YES, I have read and accept the above terms.
I Agree
YES, I have read and accept the above terms.
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