Compassion Fatigue: When Dispatching Becomes Too Much
August 13, 2017
Fee(s):This registration has a fee.
Public safety professionals are passionate about serving others; however, this calling can take its toll. High stress, low sleep, dealing with the worst of society and witnessing human tragedy reduces employees' mental/physical health. We will explore compassion fatigue, describe strategies to combat it and offer agency wide interventions to build resilience and healthy coping in employees.
Speaker: Kimberly Miller
- Understanding compassion fatigue and how to manage it
- Detail the personal and organizational costs associated with un-managed compassion fatigue
- Describe specific tools/strategies that can be used by individuals and centers to assess and mitigate the effects of compassion fatigue
Dr. Kimberly Miller is a sought-after speaker and consultant who has been inspiring and motivating individuals in our profession for over 13 years. She is a strength-based facilitator of individual and organizational change and is known for her relationship based approach to her work and the skill-based, engaging training and consultation services she offers. Her programs and services are designed to improve not only the individual line-level employee skills but also the organization as a whole.
The new European Union (EU) General Data Protection Regulation (GDPR) that is effective on May 25, 2018 is compelling organizations across the globe to modify their data processing requirements. A key change is that individuals must provide consent to the collection of their personal information and they have expanded rights as individuals to control the use and storage of their personal data. APCO must, therefore, suspend the use of online tools that allow for group registration for classes and events. We recognize this may present an inconvenience for you, but on the advice of legal counsel we have little choice but to require that each individual register separately for all APCO classes and events going forward.