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Registration Profile
All individuals participating in live APCO co-host courses must register in advance to participate in those courses. Walk-ins and substitutions are not allowed.
Excellence in 9-1-1: What AI Adoption Can Teach Us - Webinar - #80510
Date(s):
May 7, 2026
Venue:
More Details:
Fee(s):This registration has a fee.
Description:Join leaders from 9-1-1 emergency communication centers for a focused discussion on how their agencies evaluated and adopted AI tools for public safety and mission-critical communications.
Moderated by Casey Rives, client solutions consultant at Eventide Communications LLC, this first of two webinars will examine how panelists assessed their agency needs, identified viable solutions, and moved implementation and deployment forward with clear goals.
Panelists will discuss how they gained support across leadership and staff, approached funding and set benchmarks to evaluate progress throughout the rollout. The conversation will also cover early impact data, lessons learned from deployment and the practical considerations of introducing AI into communication centers.
Webinar attendees will come away with clear, experience-based insights to help guide them in making informed decisions about AI adoption, with an emphasis on accountability, responsible execution, and true operational value.
Who Should Attend: 9-1-1 professionals, including telecommunicators, supervisors and center managers.
Speakers:
Sponsored by
- Becky Neugent, CPE, 911 Director for the Autauga County Emergency Communications District
- Heather Cressall, ENP, CMCP, Communications Supervisor at Los Altos Police Department
- Casey Rives, Client Solutions Consultant, Eventide Communications LLC
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