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APCO Institute Illuminations


APCO Institute’s Illuminations Program is an annual subscription-based service that allows you to obtain topic-specific, at-your-desk continuing education.There are multiple Illuminations tracks available to subscribers. Registration for each track is priced separately. You may subscribe consecutively to as many tracks as you like. All Illuminations Program courses are offered online and are taught by APCO Institute Adjunct Instructors.

Illuminations – General Track

This track offers a wide range of monthly topics of interest to anyone in public safety communications. Subscribers earn one CDE for each session completed.

2019 Topics:
  • January: Traffic Stops and Vehicle Pursuits
  • February: What Types of Communications Centers Are There?
  • March: Chemistry
  • April: Tactical Dispatch
  • May: "I've Been Robbed!”
  • June: Gunshot Detectors
  • July: Response to Mass-Causality Incidents
  • August: Emergency Location Service (ELS)
  • September: Locating people
  • October: “MAYDAY/SEND BACKUP – I NEED HELP NOW!”
  • November: Legalize It
  • December: Law Enforcement Specialty Units

Illuminations – EMD Track

EMD Illuminations includes monthly topics of particular interest to emergency medical dispatchers, although the track is open to anyone. Subscribers earn one CDE for each.

2019 Topics:
  • January: Special K
  • February: Biological agents
  • March: Quality Assurance/Quality Improvement and the EMD
  • April: Batter Up
  • May: It’s Allergy Season!
  • June: Current trends in narcotics
  • July: Tuberculosis
  • August: Karate Chop
  • September: Managing the Call
  • October: Friday Night Lights
  • November: Stabbing
  • December: Psychiatric problems

Illuminations – CTO Track

CTO Illuminations enables communications training officers and others a chance to delve into specific topics that impact training and continuing education in the comm center. Because each topic is offered quarterly, students have the chance to explore in more detail complex topics that cannot be sufficiently addressed in a month-long session. Subscribers earn three CDEs for each quarterly session completed.

2019 Topics:
  • January: Tightening Your DOR Category Definitions and Evaluation Guidelines
  • April: Achieving Standardization Thru Calibration
  • July: Relevant Documentation of Trainee Performance
  • October: Feedback and Counseling for Your Trainee

Illuminations – Instructor Track

The Instructor Illuminations Program provides at-your-desk continuing education for APCO agency instructors and others interested in topics about teaching and learning. Because each topic is offered quarterly, students have the chance to explore in more detail complex topics that cannot be sufficiently addressed in a month-long session. Subscribers earn three CDEs for each quarterly session completed.

2019 Topics:
  • January: True Grit - Resilience in Instruction and Learning
  • April: Learning Analytics - Data-Driven Instruction
  • July: Individualized Learning - Tailoring training to fit the learner
  • October: Managing Anxiety - Yours and Theirs

Cost Annual Subscription (per student):

(No refunds, transfers, or substitutions allowed for this program)
  • $99 (Non Member)
  • $89 (APCO Member Price)
  • $79 (Group of 26-50 registrants)
  • $69 (Group of 51 and up registrants)
APCO Institute is committed to bringing you affordable, quality training and education. Please take the opportunity to try out this new learning medium and invite a co-worker or two to join you!

Register Today

Illuminations - CTO Track #72459 - Analyzing Chapter 6 of the CTO Standard


Illuminations - CTO Track #72458 - CTO Toolbox: Leveraging AI for Enhanced Training Effectiveness


Illuminations - EMD Track #72863 - Recognizing "Chest Pain"


Illuminations - EMD Track #72862 - Animal Maulings


Illuminations - EMD Track #72861 - Refreshing Your Medical Term Knowledge


Illuminations - EMD Track #72860 - When lightning Strikes!


Illuminations - EMD Track #72859 - Pediatric Emergency Calls


Illuminations - EMD Track #72858 - Piercings and Self Mutilations


Illuminations #72849 - Complacency in Call Handling


Illuminations #72848 - Dealing with Suicide Threats


Illuminations #72847 - Handling Language Barriers in the ECC


Illuminations #72846 - Am I a Liability?


Illuminations #72845 - Introduction to AI


Illuminations #72844 - Handling Ambush Calls