PSAP Interoperability: Lessons Learned and Best Practices from Industry Experts Webinar #46396
May 10, 2017
Fee(s):This registration has a fee.
RECORDING: Limited economic resources and Next Generation 9-1-1 (NG9-1-1) technology continue to drive many state and local public safety officials to consider PSAP interoperability as a way to improve services, share technology, and reduce costs. The reality is that interoperability takes extensive planning and management, public advocacy and support, and government and budget approval.
During this webinar, public safety interoperability and technology experts will share with you:
- Consolidated agency lessons learned: increasing public safety, lowering risk, exchanging information, increasing innovation, and reducing budget
- Technology trends changing command and control rooms: reviewing video, social media, Big Data, sentiment analysis, and more
- Best practices for PSAP interoperability: exploring different consolidation and regionalization models
Tim Hannah, Communications Systems Assistant Director, South Sound 911
Rob Oesch, Information Services Assistant Director, South Sound 911
Alex Richardson, Market Analyst, Critical Communications, IHS Markit
John Whitehead, Public Safety Director, Hexagon Safety & Infrastructure
The new European Union (EU) General Data Protection Regulation (GDPR) that is effective on May 25, 2018 is compelling organizations across the globe to modify their data processing requirements. A key change is that individuals must provide consent to the collection of their personal information and they have expanded rights as individuals to control the use and storage of their personal data. APCO must, therefore, suspend the use of online tools that allow for group registration for classes and events. We recognize this may present an inconvenience for you, but on the advice of legal counsel we have little choice but to require that each individual register separately for all APCO classes and events going forward.