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The Impact of NG9-1-1 and FirstNet on PSAP Operations - Webinar #49144

March 1, 2018
This registration has a fee.


Free for members; $59 for non-members

Together, the migration to Next Generation 9-1-1 and FirstNet Public Safety LTE broadband networks are ushering in a new era in data-rich multimedia communications for public safety, and with it, unprecedented changes and opportunities for improvement. The convergence of NG9-1-1 and FirstNet networks in the PSAP will dramatically enhance public safety communications. But it will also introduce new complexities, which will transform PSAPs into public safety intelligence centers, and elevate the role of 9-1-1 telecommunicators, who will need to coalesce and manage a lot more information. In this webinar, we will examine the key impacts for your PSAP and what you need to do to get ready.

Attend this webinar to learn:

Sponsored by
  • How PSAPs will be transformed by NG9-1-1 and FirstNet, better situational awareness and connectivity to more multimedia information including streaming audio and video, text-to-911, photos, telematics and sensor data.
  • How data analytics and other technologies will play a key role in helping PSAPs make sense of big data.
  • About the new demands that will be placed on your PSAP and your telecommunicators, and what you can do to maximize effectiveness and alleviate the stress.
  • Why quality assurance and improvement (QA/QI) will be more essential than ever, and how to adapt your QA and training programs to ensure telecommunicator success.

This webinar is worth one CDE.


Patrick Botz, Director of NICE Engagement, NICE Public Safety.
Jeff Wobbleton, ENP Communications Consultant at Mission Critical Partners; former Chief of Operations at District of Columbia Office of United Communication 911/311 Center

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