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Registration Profile

Communications Training Officer, 6th Ed. Update, Online #60940

November 30 — December 20, 2022
This registration has a fee.

Students must hold a current CTO 5 certification. If obtained in 2021, please register for Communications Training Officer 6th Edition Update (2021).
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The APCO CTO 5th Edition Student Version Update course is designed to bring all previously APCO Certified CTOs current with the new 5th Edition release.

Topics include:
  • Type of training the CTO Program uses
  • CTO Program history
  • CTO Coordinator's position
  • Defined gray areas within the program
  • Generational Communication and Training
  • Customer Service Philosophy
  • Expectations Software
  • CTO Documentation
  • Accelerated Learners
  • CTO Program Policy
  • QA/QI Component
  • Stress Management
  • Case Studies
  • National Standards
  • Implementation Workbook
Students will independently review each module of the CTO 5th Edition and complete quizzes based on each module. The student must score 100% on all quizzes. The student will also be required to complete the final exam with a score of 80% or better.

Students must have been certified as an APCO CTO.

Recertification Requirements:
APCO certified CTOs must recertify every two years. Recertification requirements will be posted on the APCO Institute website.

$125 Institute Online
(No transfers, refunds or cancellations accepted)
Late Fee $25

Online (web): 3 weeks
(Students will work at their own pace. The class will remain open for 3 weeks. Students should anticipate eight (8) hours of commitment.)


Course is taught in the classroom, or in the Institute Online. Tuition does not include travel, lodging, meals, or other costs. Web class registration does not include web access fees or other local internet/web-related costs. Certification fees are included in tuition. Students receive a comprehensive course manual. Successful students will earn APCO Institute International Certification.
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