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APCO Institute to Require Advance Course Registration as of July 1
Beginning July 1, all individuals participating in live APCO co-host courses must register in advance to participate in those courses. Walk-ins and substitutions on the first day of class will no longer be allowed.

Emergency Medical Dispatch, 5th Ed., Version 4, Instructor, Sandwich, MA, #55846

April 13 — 17, 2020
This registration has a fee.

1. Current EMD 5.4 student certification 2. Current CPR (AHA/ARC/Equiv) Certification 3. EMT-A or Paramedic or higher Certification *if applicable 4. Minimum one-year experience in an emergency communications center (ECC), a telematics or 3-1-1 call center. 5. Must be affiliated with an agency.
 Check My Prerequisites   Check Staff Prerequisites
The APCO Institute EMD Program combines telecommunicator skills with medical knowledge. According to ASTM and NHTSA standards the APCO Institute requires that the Emergency Medical Dispatch Course be taught by instructors with medical and telecommunicator backgrounds. All EMD instructor candidates must hold a current CPR certification (AHA, ARC or equivalent) and those who wish to teach the medical portion must have, minimally, current certification as an Advanced EMT under the National Standard Curriculum as set by the Department of Transportation (DOT).Any candidate that does not possess or obtain this level of training will be classified as a restricted dispatch instructor and will not be able to teach the medical portion of the courses. If one individual can fulfill both the telecommunications and medical requirements, that person may teach the entire course alone. If not, the course must be presented by two APCO EMD instructors who meet the proper qualifications. Any agency that does not have an in-house medical instructor can contact APCO for assistance with instructing the medical modules for an additional cost.

Topics include:
  • Introduction to EMD
  • The Instructional Process
  • The Design/Utilization of Instructional Media
  • Legal Issues in Training
  • Utilizing Lesson Plans and Student Materials
  • Overview of the EMD Program
  • Simulation Design and Evaluation
  • Practical Skill Development
  • Student and Course Evaluations
  • Implementation Policies and Procedures

- APCO Institute Emergency Medical Dispatcher
- CPR Certification
- Advanced Level EMT Certification (for Candidates wishing to instruct the medical portion of the course or wishing to instruct the entire course alone)
- Completion of a formal basic telecommunicator training program
- Minimum one year experience in a public safety communications center or a telematics or 3-1-1 call center.

APCO Institute certified EMD Instructors may not conduct classes outside their own agency. EMD programs vary from agency to agency and APCO Institute, in accordance with the NHTSA Standard, restricts instructors to instruction in their own agencies. Excluded from this restriction are agencies who are part of a regional system with a common medical director and common guidecards. Contact APCO Institute for more details.

Recertification Requirements:
APCO Institute's Instructor Recertification Program requires instructor recertification every two years. Certified instructors will be issued a recertification package upon completion of this course.

$459 Live Course
$509 Institute Online
(includes $50 Distance Learning Fee)
Additional shipping fees may apply for international shipments
Member Discount $20
Late Fee $25

Classroom: 5 days
Online (web): 6 weeks


Course is taught in the classroom, or in the Institute Online. Tuition does not include travel, lodging, meals, or other costs. Web class registration does not include web access fees or other local internet/web-related costs. Certification fees are included in tuition. Students receive a comprehensive course manual. Successful students will earn APCO Institute International Certification.
  • Registration & Cancellation Policy CANCELLED
  • Register Myself
  • APCO respects individuals rights of privacy, and as such, has put into place various safe-guards to protect these as well as to fulfill privacy regulations. As a result, some of the online functions you are accustomed to accessing on behalf of your agency personnel may no be longer available. To gain access and/or establish permissions to these functions please contact the authorized signator of your agency or, if authorized, become one by clicking on the Manage Authorized Personnel button from the My Organization page to start the process.