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Registration Profile

Call Processing Incidents Involving Veterans with PTSD, Long Beach, CA, #51591

January 28, 2019
More Details:
This registration has a fee.

This course provides information regarding the challenges that returning military veterans are facing and to prepare Telecommunicators for the possibility of interaction with Veterans in crisis.The focus is on Veterans suffering from Post-Traumatic Stress Disorder or Traumatic Brain Injury.

$199 Live Course
Member Discount $20
Late Fee $25

Classroom: 1 day


Seminar is taught in the classroom. Tuition does not include travel, lodging, meals, or other costs. Certification fees are included in tuition. Successful students will earn APCO Institute Certification.
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  • The new European Union (EU) General Data Protection Regulation (GDPR) that is effective on May 25, 2018 is compelling organizations across the globe to modify their data processing requirements. A key change is that individuals must provide consent to the collection of their personal information and they have expanded rights as individuals to control the use and storage of their personal data. APCO must, therefore, suspend the use of online tools that allow for group registration for classes and events. We recognize this may present an inconvenience for you, but on the advice of legal counsel we have little choice but to require that each individual register separately for all APCO classes and events going forward.