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Public Safety Communications Staffing and Employee Retention, Online #53507

Many of APCO's webinars are free or discounted for Full and Associate Members. Sign up yourself or your staff for membership.

 

This class is no longer available for registration.
See the Schedule and Registration page for upcoming courses.
Jun 17, 2020 - Jul 07, 2020
-

Additional Info:

Link to recording:

In 2009, the Next Generation of APCO Project RETAINS announced that research had proven turnover rates for emergency communication centers (ECC) in the US were at 19%. That was an increase of 3% since 2005 and still reflected a higher turnover rate than the teaching and nursing industries - both highly publicized staffing crises.

It is common knowledge that the public safety communications industry has suffered from an inability to effectively recruit and maintain employees. This in turn has required ECCs across the country to invest millions of dollars in a vicious cycle of continuous recruitment, training new hires and overtime that merely addresses the symptoms of this issue and not the core problem.

Designed to provide guidance and information to ECC employees at every level, this course provides over 300 tips, guidelines and effective practices on subjects ranging from creating effective shift schedules to candidate recruitment and from maintaining staff to employee recognition.

Perfect for a one-day pre-conference or post-conference course

CDEs Earned: 8

Recertification Requirements
None

TUITION
Options Term Tuition
Non-Member Member *
Live 1 day $199 through June 30, 2019 $179 through June 30, 2019
Online 3 weeks $249 through June 30, 2019 $229 through June 30, 2019
Contract 1 day Contact us for pricing Contact us for pricing
Effective July 1, 2019
Options Term Tuition
Non-Member Member *
Live 1 day $239 effective July 1, 2019 $199 effective July 1, 2019
Online 3 weeks $289 effective July 1, 2019 $249 effective July 1, 2019
Contract 1 day Contact us for pricing Contact us for pricing

* You must be a current Associate, Full or Commercial member to receive member discounts on all courses. Online members receive member discounts on online courses only.

Late fee $25 (applied 10 days prior to course start date)
Tuition includes a comprehensive course manual and all certification fees.
Additional shipping fees may apply for international shipments.

Tuition for live courses does not include travel, lodging, meals or other costs. Online class tuition does not include web access fees or other local internet/web-related costs. Successful students will earn APCO Institute certification.

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