Skip to main content

My Classes Taken
My Classes Instructed
My Agency Training
Online Training
Webinars & Recordings
Professional Development Sessions
Emerging Technology Sessions
Schedule & Registration
Registration & Cancellation Policy
Order Books (Instructors Only)
Agency Classes
More on Institute...

Illuminations - CTO Track #57107 - Troubleshooting Trainee Learning

Many of APCO's webinars are free or discounted for Full and Associate Members. Sign up yourself or your staff for membership.


This class is no longer available for registration.
See the Schedule and Registration page for upcoming courses.
Oct 01, 2021 - Sep 30, 2022

Additional Info:

Link to recording:

CTO experience or certification is recommended

The CTO track of the Illuminations Program provides at-your-desk continuing education for agency CTOs, trainers and other interested individuals. The program is offered as an annual subscription-based service and includes 4 online courses per year – taught quarterly by APCO Institute adjunct instructors. Courses delve into topics of specific interest to CTOs and others with training responsibilities. They can be accessed from any computer with Internet access. Topic selections change each year.

Each 3-month-long course allows participants to earn three (3) CDE hours, for a total of 12 CDEs per subscription year.

2021 Topics Include:

January -
Training Under Stress
There is a wide variety of reasons that the CTO is not always mentally prepared for a trainee, and this session will look to ensuring that the trainee has the best opportunities regardless of the CTO’s preparation. Additional focus will include ensuring that the trainee is not aware of the stress.
April -
It’s always easy to say, “I’ll do it tomorrow.” However, in this profession, there is no telling what tomorrow may bring. This session will focus on the pitfalls of procrastination in the training process, and helpful suggestions to overcome the urge to put off until tomorrow that which can be completed today.
July -
It Is Okay to Teach Differently
Because adults have different learning styles, it is appropriate for CTOs to use various instructional styles if the instruction meets the learning goal. This session offers methods to identify your trainee's learning style and ways to deliver education to meet their needs best.
October -
Troubleshooting Trainee Learning
There are times when the trainee's performance is not what the CTO expects. That is when troubleshooting and innovation take over. This session will cover some common challenges that occur when trainees are not performing to expectations, as well as innovative solutions to these age-old problems.

COST: Annual Subscription (per student):
(No refunds, transfers, or substitutions allowed for this program)
Options Price
Non-Member $119
APCO Member $109
Group of 26-50 registrants $99 per person
Group of 51 and up registrants $89 per person

APCO Institute is committed to bringing you affordable, quality training and education. Please take the opportunity to try out this new learning medium and invite a co-worker or two to join you!

Register Today!