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Crisis Negotiations, Online #53562

Many of APCO's webinars are free or discounted for Full and Associate Members. Sign up yourself or your staff for membership.

 

This class is no longer available for registration.
See the Schedule and Registration page for upcoming courses.
Jun 10, 2020 - Jun 30, 2020
-

Additional Info:

Link to recording:

Although there is no pre-requisite for the course, it is recommended that registrants for this class have completed a formal 40-hour basic telecommunicator course.

Crisis situations differ from the daily emergencies that today's public safety telecommunicators handle. Hostage situations, barricaded subject incidents and suicidal callers, among others, require an advanced level of training for the telecommunicator to handle them successfully. This course will build on the knowledge, skills and abilities inherent in basic telecommunicator training programs to educate the public safety communications professional on the most effective way to receive and process calls involving crisis situations and to ensure they fulfill their role as a vital component of the overall public safety response.

Topics include:

  • Overview of a crisis situation
  • Hostage situations
  • Suicidal subject situations
  • Suicide by cop
  • Crisis negotiation tools for the telecommunicator
  • Skills and characteristics of a successful telecommunicator negotiator
  • Crisis related stress management
Perfect for a one-day pre-conference or post-conference course

CDEs Earned: 8

Recertification Requirements
None

TUITION

Effective July 1, 2019

Options Term Tuition
Non-Member Member *
Live 1 day $239 effective July 1, 2019 $199 effective July 1, 2019
Online 3 weeks $289 effective July 1, 2019 $249 effective July 1, 2019
Contract 1 day Contact us for pricing Contact us for pricing

* You must be a current Associate, Full or Commercial member to receive member discounts on all courses. Online members receive member discounts on online courses only.

Late fee $25 (applied10 days prior to course start date)
Tuition includes a comprehensive course manual and all certification fees.
Additional shipping fees may apply for international shipments.

Tuition for live courses does not include travel, lodging, meals or other costs. Online class tuition does not include web access fees or other local internet/web-related costs. Successful students will earn APCO Institute certification.

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