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Emergency Medical Dispatch Manager 1st Ed., Version 2, Virtual Classroom #81514

TBD

This course will assist with the implementation and management of the APCO Institute EMD Program. It is intended to pro...

Surviving Stress, Virtual Classroom #82549

TBD

Stress affects people of all ages, professions and life situations. Understanding these causes of stress in the profes...

Fire Service Communications, 3rd Edition, Virtual Classroom #81503

TBD

APCO Institute's Fire Service Communications, 3rd Edition course raises the bar for in-service fire communications trai...

Customer Service in the ECC, 2nd Edition, Online #82635

TBD

This course examines customer service as a critical public safety function in the ECC. Learners explore how professiona...

Communications Center Manager, 1st Ed., Online #82627

TBD

The APCO’s Communications Center Manager, 1st Ed. course focuses on the core competencies required by learners training...

Surviving Stress, Online #82623

TBD

Stress affects people of all ages, professions and life situations. Understanding these causes of stress in the profes...

Communications Training Officer, 6th Ed., Virtual Classroom #82574

TBD

APCO’s Communications Training Officer (CTO) 6th Edition course instructs CTOs how to support their agencies in running...

Staffing and Retention for the ECC, 2nd Ed., Virtual Classroom #82554

TBD

APCO’s Staffing and Retention for the ECC 2nd Edition course seeks to address many of the challenges that ECCs face in ...

Communications Training Officer, 6th Ed., Instructor, Online #82809

TBD

The Communications Training Officer Instructor 6th Edition Course teaches the best CTOs to teach others. Upon completio...

Communications Training Officer, 6th Ed., Online #82766

TBD

APCO’s Communications Training Officer (CTO) 6th Edition course instructs CTOs how to support their agencies in running...
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