Sep 04, 2025 - Sep 04, 2025
1:00pm - 2:00pm
Every emergency starts with a voice on the other end of the line. For 9-1-1 telecommunicators, the job demands calm under pressure, but it also takes a toll especially after difficult calls. Too often, their own emotional well-being is left unaddressed.
Sponsored by
This webinar will give you practical tools to:
- Use proactive and ongoing mental health and wellness support to strengthen resilience
- Break through organizational resistance for these initiatives
- Ensure telecommunicators have a clear path to the resources they need
You’ll leave with a strategy to foster a culture of care — protecting your team’s mental health in everyday operations and during the toughest calls.
Join us to take the first step toward making sure the people who answer the call for help have the help they need, too.
Speaker: Reuben Ramirez is a law enforcement leader with nearly 30 years of service, recently retiring as assistant chief of police with the Dallas Police Department. He created the nationally recognized Checkpoints program, promoting emotional survival in high-stress professions. He now continues this mission in the public safety space as a Strategic Industry Advisor - Health & Wellness at Versaterm.