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Next-Gen Dispatch: Envisioning the Future of CAD Systems - Webinar - #73158

Many of APCO's webinars are free or discounted for Full and Associate Members. Sign up yourself or your staff for membership.

 

This class is no longer available for registration.
See the Schedule and Registration page for upcoming courses.
Jun 25, 2024 - Jun 25, 2024
1:00 pm - 2:00 pm

The demands on dispatchers today have changed significantly from a decade ago. We can safely bet the same will be true in five years as shifting community needs, new generations of dispatchers, and increasing cybersecurity threats all help rewrite the job description. Dispatch software needs to evolve to meet those challenges.

Join us as we bring together a panel of former dispatchers turned CAD software experts who have firsthand experience navigating the complexities of dispatch operations. Drawing from their experience, they’ll discuss the future of CAD systems and how to find an evergreen vendor that’s built for the future.

Sponsored by
Key takeaways include:
  • Best practices around releasing new features to promote improvement without inhibiting critical operations
  • Why robust customer success and support teams are a necessity for CAD vendors
  • How to take a proactive approach in software with shifting government regulations
Speakers
Kristin Fetterling, Regional Practice Lead, Mark43
Amy Moulton, Principal Solutions Engineer, Mark43
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