Compassion Fatigue: When Dispatching Becomes Too Much

Session description:
Public safety professionals are passionate about serving others; however, this calling can take its toll. High stress, low sleep, dealing with the worst of society and witnessing human tragedy reduces employees' mental/physical health. We will explore compassion fatigue, describe strategies to combat it and offer agency wide interventions to build resilience and healthy coping in employees.

Session Objectives:

1. Understanding compassion fatigue and how to manage it
2. Detail the personal and organizational costs associated with un-managed compassion fatigue
3. Describe specific tools/strategies that can be used by individuals and centers to assess and mitigate the effects of compassion fatigue

Speaker: Kimberly Miller
Dr. Kimberly Miller is a sought-after speaker and consultant who has been inspiring and motivating individuals in our profession for over 13 years. She is a strength-based facilitator of individual and organizational change and is known for her relationship based approach to her work and the skill-based, engaging training and consultation services she offers. Her programs and services are designed to improve not only the individual line-level employee skills but also the organization as a whole.