Registration Profile

All individuals participating in live APCO co-host courses must register in advance to participate in those courses. Walk-ins and substitutions are not allowed.

Bullying and Negativity in the Communications Center, 2nd Ed., Angleton, TX, #74498

Date(s):

September 23, 2025

Venue:

Brazoria County Sheriff's Office

3602 C.R. 45
Angleton, TX 77515

More Details:

https://apconetforum.org/eweb/DynamicPage.aspx?WebCode=iFrameHtmlFlyer&evt_key=DD8973E6-1180-4CE1-A7AD-9DFE58F14333

Fee(s):

This registration has a fee.

Description:

This course examines how bullying occurs and how to combat the issue. The eight-hour course explores the nature of the problem, its impact on people and organizations, corrective actions that can be taken, and steps to foster and maintain civility in the communications center. This course aims to help students develop the skills needed to effectively practice civil behavior, as well as demonstrate different ways organizations can systematically combat bullying and cultivate civility in the workplace.

Topics include:

Behaviors associated with bullying
Impact on individuals
Impact on communications center operations
Communications center management’s responsibility to act
Civility and incivility in the workplace
Overcoming incivility in the workplace and cultivating civility
Conflict resolution
Writing and implementing a civility policy

Perfect for a one-day pre-conference or post-conference course.

CDEs Earned: 8

Recertification Requirements: None

Tuition:

Options	Term	Tuition
		Non-Member	Member *
Co-Host	1 day	$280	$230
Online	3 weeks	$335	$285
Virtual	1 day	$355	$305
Contract	1 day	Contact us for pricing	Contact us for pricing

* You must be a current Associate, Full or Commercial member to receive member discounts on all courses. Online members receive member discounts on online courses only.

** Virtual Classroom Requirements and Expectations

Late fee $25 (applied 10 days prior to course start date)
Tuition includes a comprehensive course manual and all certification fees.
Additional shipping fees may apply for international shipments.

Tuition for live courses does not include travel, lodging, meals or other costs. Online class tuition does not include web access fees or other local internet/web-related costs. Successful students will earn APCO Institute certification.

Registration & Cancellation Policy CANCELLED REGISTRATION FULL 25 SEAT(S) AVAILABLE
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Brazoria County Sheriff's Office