CLICK HERE TO VIEW THIS PAGE IN THE NEW SITE
Fire Service Communications 2nd, Natick, MA, #41247 Mass. Fees
Many of APCO's webinars are free or discounted for Full and Associate Members.
Sign up yourself or your staff for membership.
This class is no longer available for registration.
See the Schedule and Registration page for upcoming courses.
Feb 08, 2016 - Feb 11, 2016
-
Late fee $25 (applied 10 days prior to course start date)
Tuition includes a comprehensive course manual and all certification fees.
Additional shipping fees may apply for international shipments.

Tuition for live courses does not include travel, lodging, meals or other costs. Online class tuition does not include web access fees or other local internet/web-related costs. Successful students will earn APCO Institute certification. -->

Although there is no pre-requisite for the course, it is recommended that registrants for this class have successfully completed a 40-hour formal basic instructor-led telecommunicator training program.
Effective communications is a critical component of fire service operations. It provides the vital link between citizens and responders. APCO Institute's Fire Service Communications, 2nd Edition course continues to advance fire communications training, improving service to the caller and increasing safety of the responders. This dynamic course covers the terms, techniques and protocols required for excellence in fire service call taking and dispatch. Choose a course number to learn more.

Topics include:
  • History and Organization Structure of the Fire Service
  • Anatomy of Fires
  • Fire Service Apparatus and Terminology
  • Role of the Fire Service Telecommunicator
  • Information Gathering Techniques, Methods for Receiving Reports
  • Fire Dispatch Procedures, Broadcasting
  • Mutual Aid and Mutual Response Agreements
  • Fire Service Incidents
  • National Incident Management System and Incident Command System
  • Hazardous Material Incidents
  • Terrorism Incidents
The course manual contains numerous photographs and illustrations to bring the course material to life and serves as an excellent reference source once back on the job.

APCO Institute certified instructors who successfully complete this course can upgrade their instructor certificate to teach this dynamic course in-house or regionally for the cost of the course books only!!

Instructional media and exercises used throughout the course reinforce the knowledge attained in lecture and demonstration. If taught by your own APCO Institute certified instructors, it becomes an economical way to train your staff at your own pace.

CDEs Earned: 32

Recertification Requirements:
APCO certified FSCs must provide proof every two years of 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE). Complete information on the recertification process is provided at the conclusion of the Fire Service Communications, 2nd Ed., Version 1 course. Recertification requires ongoing continuing education.

Tuition: Registration fees vary, depending of the number of course registrants. Fees will be adjusted at the start of the course, and you will receive a refund or revised invoice if necessary. For more info, contact institute@apcointl.org.

Late fee $25 (applied 10 days prior to course start date)
Tuition includes a comprehensive course manual and all certification fees.
Additional shipping fees may apply for international shipments.

Tuition for live courses does not include travel, lodging, meals or other costs. Online class tuition does not include web access fees or other local internet/web-related costs. Successful students will earn APCO Institute certification.
Back
Login
Home
About Us
Schedule & Registration
Institute Online
Training Central
My Agency Training
My Transactions
Order Books
Leadership Programs
Web Seminars
APCO EMD Program
Continuing Dispatch Education
Adjunct Program
Forms & Information
Frequently Asked Questions
Agency Classes