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APCO Institute Illuminations

APCO Institute’s Illuminations Program is an annual subscription-based service that allows you to obtain topic-specific, at-your-desk continuing education.There are multiple Illuminations tracks available to subscribers. Registration for each track is priced separately. You may subscribe consecutively to as many tracks as you like. All Illuminations Program courses are offered online and are taught by APCO Institute Adjunct Instructors.


Illuminations – General Track
This track offers a wide range of monthly topics of interest to anyone in public safety communications. Subscribers earn one CDE for each session completed.

2017 Topics:
  • Verbal De-Escalation
  • TDD
  • Active Shooter Case Study
  • Understaffed? Am I Part of the Problem?
  • A Car is Calling (Telematics)
  • Traffic-Related Incidents
  • What is FirstNet?
  • Stalking
  • Business Alarms and Hold-Ups
  • Evolving Technologies
  • Mass Shootings
  • Tips for Maintaining Good Health

Illuminations – EMD Track
EMD Illuminations includes monthly topics of particular interest to emergency medical dispatchers, although the track is open to anyone. Subscribers earn one CDE for each.

2017 Topics:
  • Suicide & Self-Inflicted Injuries
  • Trench Collapse/Confined Space Rescues
  • Legal Issues: HIPPA, Universal Precautions & DNR
  • Mass Casualty Incidents
  • Stopping the Gossip!
  • New Trends in Illicit Intoxicants
  • Leadership: What it Takes
  • TDD for EMD
  • PTSD in Public Safety
  • Systems of the Body: Circulatory & Respiratory
  • Understanding Alcoholism and Intoxicated Callers
  • Domestic Violence

Illuminations – CTO Track
CTO Illuminations enables communications training officers and others a chance to delve into specific topics that impact training and continuing education in the comm center. Because each topic is offered quarterly, students have the chance to explore in more detail complex topics that cannot be sufficiently addressed in a month-long session. Subscribers earn three CDEs for each quarterly session completed.

2017 Topics:
  • Generational Learning
  • Performance-Based Training
  • Documentation & Feedback
  • Remedial Training

Illuminations – Instructor Track
The Instructor Illuminations Program provides at-your-desk continuing education for APCO agency instructors and others interested in topics about teaching and learning. Because each topic is offered quarterly, students have the chance to explore in more detail complex topics that cannot be sufficiently addressed in a month-long session. Subscribers earn three CDEs for each quarterly session completed.

2017 Topics:
  • Student Engagement
  • Achieving Deeper Learning
  • Multiple Intelligences
  • Lesson Planning

Cost:  Annual Subscription (per student):
(No refunds, transfers, or substitutions allowed for this program)
  • $99 (Non Member)
  • $89 (APCO Member Price)
  • $79 (Group of 26-50 registrants)
  • $69 (Group of 51 and up registrants)
APCO Institute is committed to bringing you affordable, quality training and education. Please take the opportunity to try out this new learning medium and invite a co-worker or two to join you!

Register Today


Illuminations - CTO Track #46506 - Stress Management for the CTO and the Trainee 
Class ID: 46506
Class begins: Apr 01, 2018
Illuminations - CTO Track #46505 - Identifying the root problem 
Class ID: 46505
Class begins: Jan 01, 2018
Illuminations - EMD Track #46964 - Chemical suicide  
Class ID: 46964
Class begins: May 01, 2018
Illuminations - EMD Track #46963 - Dry drowning 
Class ID: 46963
Class begins: Apr 01, 2018
Illuminations - EMD Track #46962 - Medications: what are some and what do them mean to the EMD  
Class ID: 46962
Class begins: Mar 01, 2018
Illuminations - EMD Track #46961 - Compassion with the guide cards  
Class ID: 46961
Class begins: Feb 01, 2018
Illuminations - EMD Track #46960 - Lvad devices  
Class ID: 46960
Class begins: Jan 01, 2018
Illuminations - EMD Track #43565 - Domestic Violence 
Class ID: 43565
Class begins: Dec 01, 2017
Illuminations #46950 - Improving the relationship between PSTs and First Responders 
Class ID: 46950
Class begins: May 01, 2018
Illuminations #46949 - Aftermath of a Tragedy 
Class ID: 46949
Class begins: Apr 01, 2018
Illuminations #46550 - Risks of sitting/health (Wellness) 
Class ID: 46550
Class begins: Mar 01, 2018
Illuminations #46549 - Empathy in the workplace/Aging in the Workplace/Generational Tenure 
Class ID: 46549
Class begins: Feb 01, 2018
Illuminations #46548 - Public Protesting 
Class ID: 46548
Class begins: Jan 01, 2018
Illuminations #43491 - Tips for maintaining good health 
Class ID: 43491
Class begins: Dec 01, 2017
Illuminations - Instructor Track #46510 - Learning Technology 
Class ID: 46510
Class begins: Apr 01, 2018
Illuminations - Instructor Track #45544 - Lesson Planning 
Class ID: 45544
Class begins: Jan 01, 2018
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