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APCO Institute Illuminations

APCO Institute’s Illuminations Program is an annual subscription-based service that allows you to obtain topic-specific, at-your-desk continuing education.There are multiple Illuminations tracks available to subscribers. Registration for each track is priced separately. You may subscribe consecutively to as many tracks as you like. All Illuminations Program courses are offered online and are taught by APCO Institute Adjunct Instructors.


Illuminations – General Track
This track offers a wide range of monthly topics of interest to anyone in public safety communications. Subscribers earn one CDE for each session completed.

2017 Topics:
  • Verbal De-Escalation
  • TDD
  • Active Shooter Case Study
  • Understaffed? Am I Part of the Problem?
  • A Car is Calling (Telematics)
  • Traffic-Related Incidents
  • What is FirstNet?
  • Stalking
  • Business Alarms and Hold-Ups
  • Evolving Technologies
  • Mass Shootings
  • Tips for Maintaining Good Health

Illuminations – EMD Track
EMD Illuminations includes monthly topics of particular interest to emergency medical dispatchers, although the track is open to anyone. Subscribers earn one CDE for each.

2017 Topics:
  • Suicide & Self-Inflicted Injuries
  • Trench Collapse/Confined Space Rescues
  • Legal Issues: HIPPA, Universal Precautions & DNR
  • Mass Casualty Incidents
  • Stopping the Gossip!
  • New Trends in Illicit Intoxicants
  • Leadership: What it Takes
  • TDD for EMD
  • PTSD in Public Safety
  • Systems of the Body: Circulatory & Respiratory
  • Understanding Alcoholism and Intoxicated Callers
  • Domestic Violence

Illuminations – CTO Track
CTO Illuminations enables communications training officers and others a chance to delve into specific topics that impact training and continuing education in the comm center. Because each topic is offered quarterly, students have the chance to explore in more detail complex topics that cannot be sufficiently addressed in a month-long session. Subscribers earn three CDEs for each quarterly session completed.

2017 Topics:
  • Generational Learning
  • Performance-Based Training
  • Documentation & Feedback
  • Remedial Training

Illuminations – Instructor Track
The Instructor Illuminations Program provides at-your-desk continuing education for APCO agency instructors and others interested in topics about teaching and learning. Because each topic is offered quarterly, students have the chance to explore in more detail complex topics that cannot be sufficiently addressed in a month-long session. Subscribers earn three CDEs for each quarterly session completed.

2017 Topics:
  • Student Engagement
  • Achieving Deeper Learning
  • Multiple Intelligences
  • Lesson Planning

Cost:  Annual Subscription (per student):
(No refunds, transfers, or substitutions allowed for this program)
  • $99 (Non Member)
  • $89 (APCO Member Price)
  • $79 (Group of 26-50 registrants)
  • $69 (Group of 51 and up registrants)
APCO Institute is committed to bringing you affordable, quality training and education. Please take the opportunity to try out this new learning medium and invite a co-worker or two to join you!

Register Today


Illuminations - CTO Track #50510 - Feedback and Counseling for Your Trainee 
Class ID: 50510
Class begins: Oct 01, 2019
Illuminations - CTO Track #50509 - Relevant Documentation of Trainee Performance  
Class ID: 50509
Class begins: Jul 01, 2019
Illuminations - EMD Track #50541 - Psychiatric problems 
Class ID: 50541
Class begins: Dec 01, 2019
Illuminations - EMD Track #50540 - Stabbing  
Class ID: 50540
Class begins: Nov 01, 2019
Illuminations - EMD Track #50539 - Friday Night Lights 
Class ID: 50539
Class begins: Oct 01, 2019
Illuminations - EMD Track #50538 - Managing the Call  
Class ID: 50538
Class begins: Sep 01, 2019
Illuminations - EMD Track #50537 - Karate Chop 
Class ID: 50537
Class begins: Aug 01, 2019
Illuminations - EMD Track #50536 - Tuberculosis 
Class ID: 50536
Class begins: Jul 01, 2019
Illuminations - EMD Track #50535 - Current trends in narcotics 
Class ID: 50535
Class begins: Jun 01, 2019
Illuminations #50529 - Law Enforcement Specialty Units 
Class ID: 50529
Class begins: Dec 01, 2019
Illuminations #50528 - Legalize It  
Class ID: 50528
Class begins: Nov 01, 2019
Illuminations #50527 - “MAYDAY/SEND BACKUP – I NEED HELP NOW!” 
Class ID: 50527
Class begins: Oct 01, 2019
Illuminations #50526 - Locating people  
Class ID: 50526
Class begins: Sep 01, 2019
Illuminations #50525 - Emergency Location Service (ELS) 
Class ID: 50525
Class begins: Aug 01, 2019
Illuminations #50524 - Response to Mass-Casualty Incidents 
Class ID: 50524
Class begins: Jul 01, 2019
Illuminations - Instructor Track #50514 - Managing Anxiety - Yours and Theirs 
Class ID: 50514
Class begins: Oct 01, 2019
Illuminations - Instructor Track #50513 - Individualized Learning – Tailoring training to fit the learner 
Class ID: 50513
Class begins: Jul 01, 2019
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