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APCO Institute Illuminations

APCO Institute’s Illuminations Program is an annual subscription-based service that allows you to obtain topic-specific, at-your-desk continuing education.There are multiple Illuminations tracks available to subscribers. Registration for each track is priced separately. You may subscribe consecutively to as many tracks as you like. All Illuminations Program courses are offered online and are taught by APCO Institute Adjunct Instructors.


Illuminations – General Track
This track offers a wide range of monthly topics of interest to anyone in public safety communications. Subscribers earn one CDE for each session completed.

2017 Topics:
  • Verbal De-Escalation
  • TDD
  • Active Shooter Case Study
  • Understaffed? Am I Part of the Problem?
  • A Car is Calling (Telematics)
  • Traffic-Related Incidents
  • What is FirstNet?
  • Stalking
  • Business Alarms and Hold-Ups
  • Evolving Technologies
  • Mass Shootings
  • Tips for Maintaining Good Health

Illuminations – EMD Track
EMD Illuminations includes monthly topics of particular interest to emergency medical dispatchers, although the track is open to anyone. Subscribers earn one CDE for each.

2017 Topics:
  • Suicide & Self-Inflicted Injuries
  • Trench Collapse/Confined Space Rescues
  • Legal Issues: HIPPA, Universal Precautions & DNR
  • Mass Casualty Incidents
  • Stopping the Gossip!
  • New Trends in Illicit Intoxicants
  • Leadership: What it Takes
  • TDD for EMD
  • PTSD in Public Safety
  • Systems of the Body: Circulatory & Respiratory
  • Understanding Alcoholism and Intoxicated Callers
  • Domestic Violence

Illuminations – CTO Track
CTO Illuminations enables communications training officers and others a chance to delve into specific topics that impact training and continuing education in the comm center. Because each topic is offered quarterly, students have the chance to explore in more detail complex topics that cannot be sufficiently addressed in a month-long session. Subscribers earn three CDEs for each quarterly session completed.

2017 Topics:
  • Generational Learning
  • Performance-Based Training
  • Documentation & Feedback
  • Remedial Training

Illuminations – Instructor Track
The Instructor Illuminations Program provides at-your-desk continuing education for APCO agency instructors and others interested in topics about teaching and learning. Because each topic is offered quarterly, students have the chance to explore in more detail complex topics that cannot be sufficiently addressed in a month-long session. Subscribers earn three CDEs for each quarterly session completed.

2017 Topics:
  • Student Engagement
  • Achieving Deeper Learning
  • Multiple Intelligences
  • Lesson Planning

Cost:  Annual Subscription (per student):
(No refunds, transfers, or substitutions allowed for this program)
  • $99 (Non Member)
  • $89 (APCO Member Price)
  • $79 (Group of 26-50 registrants)
  • $69 (Group of 51 and up registrants)
APCO Institute is committed to bringing you affordable, quality training and education. Please take the opportunity to try out this new learning medium and invite a co-worker or two to join you!

Register Today


Illuminations - CTO Track #53692 - Am I Training to Meet Industry Standards? 
Class ID: 53692
Class begins: Jul 01, 2020
Illuminations - CTO Track #53691 - Coaching and Mentoring for Comm Center Success: How You Say It Matter 
Class ID: 53691
Class begins: Apr 01, 2020
Illuminations - EMD Track #53717 - Headaches 
Class ID: 53717
Class begins: Aug 01, 2020
Illuminations - EMD Track #53716 - Middle East Respiratory Syndrome (MERS-CoV) 
Class ID: 53716
Class begins: Jul 01, 2020
Illuminations - EMD Track #53715 - Attacks Against Field Personnel 
Class ID: 53715
Class begins: Jun 01, 2020
Illuminations - EMD Track #53714 - Dieting: What Are the Dangers of Fad Diets and Supplements? 
Class ID: 53714
Class begins: May 01, 2020
Illuminations - EMD Track #53713 - Complacency: The Most Dangerous Word in EMD 
Class ID: 53713
Class begins: Apr 01, 2020
Illuminations - EMD Track #53712 - Incidents Involving Chemical Substances 
Class ID: 53712
Class begins: Mar 01, 2020
Illuminations #53705 - Neighbor Disturbances 
Class ID: 53705
Class begins: Aug 01, 2020
Illuminations #53704 - Why won’t they listen?  
Class ID: 53704
Class begins: Jul 01, 2020
Illuminations #53703 - What your Co-workers Want You To Know 
Class ID: 53703
Class begins: Jun 01, 2020
Illuminations #53702 - Line of Duty Suicide 
Class ID: 53702
Class begins: May 01, 2020
Illuminations #53701 - What are you Inferring? 
Class ID: 53701
Class begins: Apr 01, 2020
Illuminations #53700 - Situational Awareness 
Class ID: 53700
Class begins: Mar 01, 2020
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