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APCO Institute Illuminations

APCO Institute’s Illuminations Program is an annual subscription-based service that allows you to obtain topic-specific, at-your-desk continuing education.There are multiple Illuminations tracks available to subscribers. Registration for each track is priced separately. You may subscribe consecutively to as many tracks as you like. All Illuminations Program courses are offered online and are taught by APCO Institute Adjunct Instructors.


Illuminations – General Track
This track offers a wide range of monthly topics of interest to anyone in public safety communications. Subscribers earn one CDE for each session completed.

2017 Topics:
  • Verbal De-Escalation
  • TDD
  • Active Shooter Case Study
  • Understaffed? Am I Part of the Problem?
  • A Car is Calling (Telematics)
  • Traffic-Related Incidents
  • What is FirstNet?
  • Stalking
  • Business Alarms and Hold-Ups
  • Evolving Technologies
  • Mass Shootings
  • Tips for Maintaining Good Health

Illuminations – EMD Track
EMD Illuminations includes monthly topics of particular interest to emergency medical dispatchers, although the track is open to anyone. Subscribers earn one CDE for each.

2017 Topics:
  • Suicide & Self-Inflicted Injuries
  • Trench Collapse/Confined Space Rescues
  • Legal Issues: HIPPA, Universal Precautions & DNR
  • Mass Casualty Incidents
  • Stopping the Gossip!
  • New Trends in Illicit Intoxicants
  • Leadership: What it Takes
  • TDD for EMD
  • PTSD in Public Safety
  • Systems of the Body: Circulatory & Respiratory
  • Understanding Alcoholism and Intoxicated Callers
  • Domestic Violence

Illuminations – CTO Track
CTO Illuminations enables communications training officers and others a chance to delve into specific topics that impact training and continuing education in the comm center. Because each topic is offered quarterly, students have the chance to explore in more detail complex topics that cannot be sufficiently addressed in a month-long session. Subscribers earn three CDEs for each quarterly session completed.

2017 Topics:
  • Generational Learning
  • Performance-Based Training
  • Documentation & Feedback
  • Remedial Training

Illuminations – Instructor Track
The Instructor Illuminations Program provides at-your-desk continuing education for APCO agency instructors and others interested in topics about teaching and learning. Because each topic is offered quarterly, students have the chance to explore in more detail complex topics that cannot be sufficiently addressed in a month-long session. Subscribers earn three CDEs for each quarterly session completed.

2017 Topics:
  • Student Engagement
  • Achieving Deeper Learning
  • Multiple Intelligences
  • Lesson Planning

Cost:  Annual Subscription (per student):
(No refunds, transfers, or substitutions allowed for this program)
  • $99 (Non Member)
  • $89 (APCO Member Price)
  • $79 (Group of 26-50 registrants)
  • $69 (Group of 51 and up registrants)
APCO Institute is committed to bringing you affordable, quality training and education. Please take the opportunity to try out this new learning medium and invite a co-worker or two to join you!

Register Today


Illuminations - CTO Track #78463 - Scenario-Based Decision-Making: Teaching Critical Thinking on the Console 
Class ID: 78463
Class begins: May 01, 2026
Illuminations - CTO Track #77039 - Promoting Mental and Physical Well-being: Equipping Trainers to Recognize Health Issues Among Trainees 
Class ID: 77039
Class begins: Apr 01, 2026
Illuminations - CTO Track #78462 - Maximizing the Task List, Making Trainee Goals Manageable and Meaningful 
Class ID: 78462
Class begins: Mar 01, 2026
Illuminations - CTO Track #78461 - Patience Under Pressure 
Class ID: 78461
Class begins: Feb 01, 2026
Illuminations - CTO Track #77037 - Scenario-Based Decision-Making: Teaching Critical Thinking on the Console 
Class ID: 77037
Class begins: Jan 01, 2026
Illuminations - EMD Track #77006 - Medical Needs in Hoarding Environments 
Class ID: 77006
Class begins: May 01, 2026
Illuminations - EMD Track #77005 - Illicit Drugs and Reactions 
Class ID: 77005
Class begins: Apr 01, 2026
Illuminations - EMD Track #76975 - Injuries Involving Personal Medical Devices – What 911 needs to know 
Class ID: 76975
Class begins: Mar 01, 2026
Illuminations - EMD Track #76974 - Silent Toxicity at Home 
Class ID: 76974
Class begins: Feb 01, 2026
Illuminations - EMD Track #72870 - Suffocation and Entrapment Incidents 
Class ID: 72870
Class begins: Jan 01, 2026
Illuminations - EMD Track #72869 - Common Causes of Industrial Accidents 
Class ID: 72869
Class begins: Dec 01, 2025
Illuminations #77027 - Wildfires: Understanding stages, sightings, threats and more 
Class ID: 77027
Class begins: May 01, 2026
Illuminations #77026 - Telecommunicator or Therapist? Setting the Emotional Boundries 
Class ID: 77026
Class begins: Apr 01, 2026
Illuminations #77025 - Recognizing Signs of Abuse 
Class ID: 77025
Class begins: Mar 01, 2026
Illuminations #77024 - The Training Ripple: How Everyday Staff Behavior Shapes New Hires 
Class ID: 77024
Class begins: Feb 01, 2026
Illuminations #72856 - Public Safety Technology: Understanding the Emerging Technology 
Class ID: 72856
Class begins: Jan 01, 2026
Illuminations #72855 - Multitasking and Switch Tasking 
Class ID: 72855
Class begins: Dec 01, 2025
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