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Registration Profile

Fire Service Communications, 2nd Ed., Version 1, Canada, Online #68059

Date(s):
May 15 — June 25, 2024
Fee(s):
This registration has a fee.

Prerequisite(s):
Although there is no pre-requisite for the course, it is recommended that registrants for this class have successfully completed a 40-hour formal basic instructor-led telecommunicator training program.
 Check My Prerequisites   Check Staff Prerequisites
Description:
Effective communications is a critical component of fire service operations. It provides the vital link between citizens and responders. APCO Institute's Fire Service Communications, 2nd Edition -- Canada course continues to advance fire communications training, improving service to the caller and increasing safety of the responders. This dynamic course covers the terms, techniques and protocols required for excellence in fire service call taking and dispatch.

Training Modules Include:
  • Introduction to the Fire Service
  • Fire Service Incidents
  • Fire Service Apparatus and Terminology
  • Anatomy of Fires
  • Mutual Aid and Mutual Response Agreements
  • Hazardous Material Incidents
  • Terrorism Incidents
  • The Incident Command System
  • Fire Service Communications & the Role of the Telecommunicator
  • Fire Service Call Processing
  • Information Gathering Techniques, Methods for Receiving Reports
  • Fire Dispatch Procedures
The course prepares students to meet NFPA 1061 (Chapter 5, 2014 Edition) professional qualifications as they relate to fire service communications. Instructional media and exercises used throughout the course reinforce the knowledge attained in lecture and demonstration.

APCO Institute certified instructors who successfully complete this course can upgrade their instructor certificate to teach this dynamic course in-house for the cost of the course books only!! It becomes an economical way to train your staff at your own pace.

CDEs Earned: 32

Recertification Requirements:
APCO certified FSCs must provide proof every two years of 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE). Complete information on the recertification process is provided at the conclusion of the Fire Service Communications, 2nd Ed., Version 1 course. Recertification requires ongoing continuing education.

Tuition: (Courses beginning prior to July 1, 2024)
Options Term Tuition
  Non-Member Member *
Co-Host 4 days $432 $410
Online 6 weeks $488 $466
Virtual 4 days $510 $488
Contract 4 days Contact us for pricing Contact us for pricing

Tuition: (Courses beginning on or after July 1, 2024)
Options Term Tuition
  Non-Member Member *
Online 6 weeks $525 $475
Contract 4 days Contact us for pricing Contact us for pricing

* You must be a current Associate, Full or Commercial member to receive member discounts on all courses. Online members receive member discounts on online courses only.

** Virtual Classroom Requirements and Expectations

Late fee $25 (applied 10 days prior to course start date)
Tuition includes a comprehensive course manual and all certification fees.
Additional shipping fees may apply for international shipments.

Tuition for live courses does not include travel, lodging, meals or other costs. Online class tuition does not include web access fees or other local internet/web-related costs. Successful students will earn APCO Institute certification.
  • Registration & Cancellation Policy 19 SEAT(S) AVAILABLE
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  • Register Other(s) To gain access and/or establish permissions to register others, you will need to be listed as a Training Coordinator, Training Records Assistant, or Class/Event Registrar. The Authorized Signator of your agency can appoint the role by clicking the Manage Authorized Personnel button from the My Organization page, then clicking the Add Authorized Personnel button to continue.
  • Register Other(s)