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Fire Service Communications 2nd, Online #52613

Many of APCO's webinars are free or discounted for Full and Associate Members. Sign up yourself or your staff for membership.

 

This class is no longer available for registration.
See the Schedule and Registration page for upcoming courses.
Mar 13, 2019 - Apr 23, 2019
-

Additional Info:

Link to recording:

Although there is no pre-requisite for the course, it is recommended that registrants for this class have completed a formal 40-hour basic telecommunicator course.
Fire Service Communications, 2nd Edition Version 1

Effective communications is a critical component of fire service operations. It provides the vital link between citizens and responders. APCO Institute's Fire Service Communications, 2nd Edition course continues to advance fire communications training, improving service to the caller and increasing safety of the responders. This dynamic course covers the terms, techniques and protocols required for excellence in fire service call taking and dispatch. Choose a course number to learn more.

Topics include:
  • History and Organization Structure of the Fire Service
  • Anatomy of Fires
  • Fire Service Apparatus and Terminology
  • Role of the Fire Service Telecommunicator
  • Information Gathering Techniques, Methods for Receiving Reports
  • Fire Dispatch Procedures, Broadcasting
  • Mutual Aid and Mutual Response Agreements
  • Fire Service Incidents
  • National Incident Management System and Incident Command System
  • Hazardous Material Incidents
  • Terrorism Incidents
The course manual contains numerous photographs and illustrations to bring the course material to life and serves as an excellent reference source once back on the job.

APCO Institute certified instructors who successfully complete this course can upgrade their instructor certificate to teach this dynamic course in-house or regionally for the cost of the course books only!!

Instructional media and exercises used throughout the course reinforce the knowledge attained in lecture and demonstration. If taught by your own APCO Institute certified instructors, it becomes an economical way to train your staff at your own pace.

Prerequisites:
Although there is no pre-requisite for the course, it is recommended that registrants for this class have completed a 40-hour, formal basic telecommunicator training program.

Recertification Requirements:
Every two years

Tuition:
$389 Live Course
$439 Institute Online
(includes $50 Distance Learning Fee)
Member Discount $20
Tuition includes a comprehensive course manual and all certification fees.

Duration:
Classroom: 4 days
Online (web): 6 weeks

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Course is taught in the classroom, or in the Institute Online. Tuition does not include travel, lodging, meals, or other costs. Web class registration does not include web access fees or other local internet/web-related costs. Certification fees are included in tuition. Students receive a comprehensive course manual. Successful students will earn APCO Institute International Certification.


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