Communications Center Supervisor, 5th Ed., Version 1 Meriden, CT, #74034
Course Description

The APCO Institute Communications Center Supervisor course is designed for prospective, new or experienced communications supervisors who want to enhance their supervisory skills and knowledge.

Class lecture is supplemented by practical exercises that help students apply the lessons to their own agency policies and procedures. Students not only learn supervisory topics, but also learn how to work together in groups and cooperate to attain common goals.
Topics include
  • The Telecommunications Supervisor Role
  • Liability Issues for Supervisors
  • Policies, Procedures and Directives
  • Communication Skills
  • Self-Assessment
  • Employee Evaluation and Motivation

Class Information
Date(s): November 15 — 17, 2024
Time: 8:00a.m. - 5:00 p.m.
All times are in Eastern Time.
Location:  Meriden Emergency Communications
50 W Main ST
Meriden, CT, 06451-4109

Registration
Tuition:Full, Associate, & Commercial member:
$430.00
Non-member:
$480.00

This class is covered by the GECA Training Grant, please type GECA in the purchase order field at checkout.
Tuition:Registration fees vary, for those located outside the State of Mississippi, please contact institute@apcointl.org.

REGISTER at: www.apcointl.org/schedule.

Please read our Registration & Cancellation Policy at www.apcointl.org/registration-policy.

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