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Crisis Negotiations, South Burlington, VT, #65198
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Course Description
Crisis situations differ from the daily emergencies that today's public safety telecommunicators handle. Hostage situations, barricaded subject incidents and suicidal callers, among others, require an advanced level of training for the telecommunicator to handle them successfully. This course will build on the knowledge, skills and abilities inherent in basic telecommunicator training programs to educate the public safety communications professional on the most effective way to receive and process calls involving crisis situations and to ensure they fulfill their role as a vital component of the overall public safety response.
Topics include
- Overview of a crisis situation
- Hostage situations
- Suicidal subject situations
- Suicide by cop
- Crisis negotiation tools for the telecommunicator
- Skills and characteristics of a successful telecommunicator negotiator
- Crisis related stress management
Perfect for a one-day pre-conference or post-conference course
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Class Information
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| Date(s): |
September 20, 2022 |
| Time: |
8:00 a.m. - 5:00 p.m.
All times are in Eastern Time.
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| Location: |
South Burlington Police Department
19 Gregory Drive
South Burlington, VT, 05403
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Registration
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| Tuition: | Full, Associate, & Commercial member: |
| $199.00 |
| Non-member: |
| $239.00 |
This class is covered by the GECA Training Grant, please type GECA in the purchase order field at checkout. |
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| Tuition: | Registration fees vary, for those located outside the State of Mississippi, please contact institute@apcointl.org. |
REGISTER at: www.apcointl.org/schedule.
Please read our Registration & Cancellation Policy at www.apcointl.org/registration-policy.
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 APCO International, 351 N. Williamson Blvd., Daytona Beach, FL 32114-1112
apcointl.org | 888-272-6911 or 386-944-2417
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