Congratulations to the 2021 winners!
We salute you for your dedication to public safety communications.

2021 PSAP Award Winners


Telecommunicator of the Year
Kathryn Schmelzer
SERESA
Roseville, MI


Radio Frequency (RF)
Technologist of the Year
Steve Morlan
City of Westerville
Westerville, OH


Information Technologist
of the Year
Kevin Biegert
Jeffcom 911
Lakewood, CO		 Line Supervisor of the Year
Deranecque Rogers
Memphis Police Emergency Communications Bureau
Memphis, TN


Communications Center
Director of the Year 
Stephan Hooke
Holbrook Regional Emergency Communications Center
Holbrook, MA


Trainer of the Year
Christine Law
Kitsap 911
Bremerton, WA

Team of the Year 
METCOM 911
Woodburn, OR

Technology Leadership Awards

Technology Leadership Award
for a Large Communications Center 
Dekalb County Government E-911 Center
Tucker, GA		 Technology Leadership Award
for a Small Communications Center|
Chula Vista Police Department
Chula Vista, CA

2021 Award Nominees

We publicly acknowledge all award nominees for 2021. While there can only be seven winners for the award program, every nominee exemplifies the best of the public safety communications profession. We consider them all everyday heroes.

Telecommunicator of the Year

Jessica Adler
Boulder Police and Fire Communications
Ali Al-Howaiti
King Abdullah University of Science and Technology
Marcee Bain
Haley Blanco
Rebecca Bradford
Cindy Bresse
Sarasota County Sheriff s Office
Jeremy Brown
Orange County Emergency Communications
James Budd
Jeff Burckhalter
Grand Junction Regional Communication Center
Kristopher Carey
Antonio Chamorro
Jill Clark
Garland Police Department
Sharice Clark
Kendra Elgin
Christina Fisher
Valley Communications Center (WA)
Cassandra (Cassie) Gaskill
Ingham County 9-1-1 Central Dispatch
Trish Gonzales
Colorado Springs Police Department
Jolanda Grayson
Adams E-911 Dispatach
Ronald Henri
Mission Critical Partners, LLC
Daniel Hobbes
Kristi Hunter
Salem County Sheriff, Communications Division
Lindesy Jewett
Seattle Police Department
Wanda Johnson
Alyssa Kaufman
Colorado Springs Police Department
Sherrie Koss
Portland Bureau of Emergency Communications
Rosemarie Merly
Prescott Regional Communications Center
Joshua Nelson
Colorado Springs Police Department
Monica Newman
Virginia Beach Emergency Communications and Citizen Services
DeLisa Orren
Idaho State Police
Crissy Postlethwait
Alysa Queen
Ryan Ragland
Cinthia Rios
Iredell County Emergency (NC)
Meagan Rodriguez
University of North Texas Police Department
Kathryn Schmelzer
Albuquerque Police Dept Emergency Communications
Allison Sides
Erica Simpson
Bell County Communications Center.
Amy Sizer
Minneapolis Emergency Communications
Stephanie Snyder
Eastlake Police Dept.
Rebecca "Lori" Templeton
Kentucky State Police Post 12
Ashley White

Information Technologist of the Year

Justin Austin
Renee Berry
Warren County E911 Joint Comms
Kevin Biegert
Jeffcom911
Brian Dudley
Danny Johns
DeKalb County E911 Communications/Public Safety
William Jones
Kitsap 911 - CENCOM
Adam Kern
NETSOURCE ONE (NSO)
Yaser Khouja
Orange County Sheriff s Department, Technology Division
Vanja Morrisette
City of Newport News
Lynn Niblock
Iredell County Emergency (NC)
Joshua Plew
St Louis County Emergency Communications Commission
Joseph Sevenans
Geoff Solberg
Gallatin County 911
Richard Suarez
Colorado Springs Police Department
Jacek Trzebunia

Trainer of the Year

Michelle Capetillo
Portland Bureau of Emergency Communications
Daniel Crocker
Denton County Sheriff s Department
Dee DiTeodoro
Salem County Sheriff, Communications Division
Xiushka Gibson
Toby Gravitt
Valley Communications Center (WA)
John Hinkle
Gallatin County 911
Lori Hirt
Christine Law
Kitsap 911 - CENCOM
Felicia Leach
Kevin McGreevy
Athens-Clarke County Police Department
Heather Morrison
Springfield-Greene County 911
Monica Newman
Virginia Beach Emergency Communications and Citizen Services
Christiane Paris
Delaware Steingruber
Gallatin County 911
Charlotte Worthy
Memphis Police Emergency Communications Bureau (911)

Communications Center Director of the Year

Heath Brant
Johnson County 911
Kimberly Burdick
Christopher Cord
Lexington Enhanced 911
Christopher Cord
Lexington Enhanced 911
Travis DeVore
IUH LifeLine Communications
Bill Hamilton
Keely Heyman
Mountain Valley Emergency Communications Center
Stephan Hooke
Holbrook Regional Emergency Communications Center
Hazem Khoja
William Martin
Culpeper County Public Safety Communications Ctr
Timothy Martindale
Gallatin County 911
Marshall Mooneyham
Christine Moore
Guilford Metro 9-1-1
Tyrell Morris
Sarah Newell
Polk County Central Dispatch
Tammy Peterson
Kankakee County Comms Ctr (KanComm)
Jennifer Reynolds

Line Supervisor of the Year

Katrina Born
Angee Bunk
Valley Communications Center (WA)
Timothy Butcher
Kenya Campbell
Athens-Clarke County Police Department
Cindy Casteel
Grand Junction Regional Communication Center
Rebecca Dawson
Genesee County 9-1-1 Authority
Staci Dean
Michelle Elliott
Misti Flores
Bell County Communications Center.
Donna German
DeKalb County E911 Communications/Public Safety
Mary Hafar
Mary Hafar
Mary Hafar
Carole Hagwood
Palm Beach County Sheriff s Office
Shawn Handel
Joshua Jacobson
Portland Bureau of Emergency Communications
Thompson John
Marion Area Multi Agency Emergency Telecommunications "METCOM 911"
Linda Lane
Kootenai County 9-1-1
Craig Nimsgern
Las Vegas Fire & Rescue
Ben Paul
Athens-Clarke County Police Department
Majed Shehri
Red Sea Global
Deranecque Sims
Crittenden County Emergency Communications
Jessica Smith
Greenville County Sheriff s Office
Ryan Smith
Virginia Beach Emergency Communications and Citizen Services
Patricia Tachias
Covina Police Department

Radio Frequency (RF) Technologist of the Year

Daniel Blount
Amarillo, City of
James Cleaver
Madison County Central Dispatch
Nicolas Condaras
Dave Dunford
Chuck Kuhler
Fauquier County Sheriff s Office
Steven Morlan
Westerville Communications Division
Tobin Morse
Brian O'Dell
Joplin Emergency Communication Center
Jonathan Penske
District Fire Department
Marcus Robbins
Bonner County 911
Darryl Scott
DeKalb County E911 Communications/Public Safety
Stephen Turner

Team of the Year

Bell County Communications Center, TX
Boulder Police and Fire Communications, CO
Calumet City Police Department, IL
Clackamas County 911
Dade County Emergency Services
Denton County Sheriff s Department
Grand Forks County PSAP
High Point 9-1-1 Emergency Communications, NC
Idaho State Police
Iredell County Emergency (NC)
Jasper County Emergency Services (MO)
Kansas City Police Department, MO
King Abdullah University of Science and Technology
Kitsap 911 - CENCOM
La Crosse County Emergency Services
Marion Area Multi Agency Emergency Telecommunications "METCOM 911"
Metro Nashville Department of Emergency Communications
Metro Nashville Department of Emergency Communications
Midland County Central Dispatch Authority
Missouri State Highway Patrol
Office of Emergency Management and Communications
Ohio State Highway Patrol
Orange County Emergency Communications
RiverCom 911
Salem County Sheriff, Communications Division, NJ
Sarpy County Emergency Communications
Seattle 9-1-1 (CARE)
Stephens County E9-1-1
Valley Communications Center (WA)
Virginia Beach Emergency Communications and Citizen Services
Watertown Police Department, CT
Wauwatosa Police Department

Technology Leadership Award

Dekalb County E911 Communications / Public Safety, GA
Snohomish County 911, WA
State of California Governor s Office of Emergency Services Public Safety Communications
Troy Police Department, NY
Chula Vista Police Department
Clackamas County 911
Elk Grove Police Department, CA
Iredell County Emergency (NC)
King Abdullah University of Science and Technology
Nicholasville Fire Department
North Texas Emergency Communications Center
San Antonio Fire Dept
Shawnee Police Department, OK
Yolo Emergency Communications Agency
Johnson County Department of Emergency Services