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APCO Agency Training Program Certification
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Training for public safety telecommunicators, both initial and continuing, is a critical element in providing essential services to the public in an ever-expanding and rapidly changing public safety environment. The APCO Agency Training Program Certification (a Project 33 initiative) is a formal mechanism which leads to APCO certification of agency training programs. This certification is based upon an agency meeting or exceeding all requirements addressed in the APCO ANS 3.103.2-2015 Minimum Training Standards for Public Safety Telecommunicators. Agencies applying for certification submit their curriculum, training materials and supporting documentation to be checked for compliance.
Agencies that wish to achieve the APCO Agency Training Program Certification will follow a specific process designed to educate, prepare and finally apply for certification. The agency will be required to review the Rules and Procedures that guide the certification process, download and read the appropriate APCO ANS, and complete a pre-application online training program. This process is focused on assisting agencies in understanding the process and proceeding with their application only once they are comfortable doing so. Once all prerequisites are completed, the agency will proceed to the application and review process. At this point, the agency must submit a non-refundable application fee of $650 for APCO Agency Group Members or $700 for APCO Individual Members or non-members.
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