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Public Safety Telecommunicator 1 7th edition Update, Online #43982
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This class is no longer available for registration.
See the Schedule and Registration page for upcoming courses.
May 10, 2017 - May 30, 2017
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Additional Info:

Link to recording:

Prerequisite: Students must have a previous edition of an APCO 40 hour course.
The APCO Public Safety Telecommunicator 1, 7th Edition update course is designed to bring anyone who has completed 40 hours of APCO basic telecommunicator training current with the 7th Edition release.

New Topics include, but are not limited to:
  • 9-1-1 Disaster Preparedness in the PSAP
  • Telecommunicator Emergency Response Taskforces (TERT)
  • Quality Assurance/Quality Improvement programs
  • Guidecards, the design and ue in the PSAP
  • NextGen and other Emerging Technologies (Module 5 – all new!)
  • Record Management Systems
  • Managing specialty/high-risk calls
  • The need for continuing education and professional development
In addition to the new topics, existing sections have been extensively rewritten, revised and updated, such as Mod. 13 – Liability and Mod. 14 Preparing for Your New Career.

Students will independently review the updates to the Public Safety Telecommunicator 1, 7th Edition course and complete an exam based on the new material. The student must score 80% on the exam. Each student will receive 2 CDE's with successful completion of this course.

Prerequisites:
Students must have completed APCO’s Public Safety Telecommunicator 1, 6th Edition or 40 hours of APCO basic telecommunicator training that predates PST1-Sixth Edition.

Recertification Requirements:
APCO Institute certified Public Safety Telecommunicators are required to recertify every two years. Complete information on the recertification process is provided at the conclusion of the Public Safety Telecommunicator 1 Canada, Seventh Edition update course. Recertification requires ongoing continuing education.

Tuition:
$30 Institute Online
(No transfers, refunds or cancellations accepted)

Duration:
Online (web): 3 weeks
Students will work at their own pace. The class will remain open for 3 weeks. Students should anticipate two (2) hours of commitment to complete this update. Certificates will be issued once class had ended and been closed out.


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