APCO Institute's Fire Service Communications, 1st Edition course raises the bar for in-service fire communications training! This dynamic course covers the terms, techniques and protocols required for excellence in fire service call taking and dispatch.

Topics include:

Overview of firefighting and the fire service
Fire service apparatus, equipment and terminology
Fire service communications systems
Fire service call processing
Fire service dispatch procedures
Handling fire service incidents (comprehensive call guides for fire related, rescue related, technical rescue and search & rescue incidents)
The National Incident Management System and Incident Command System (in-depth training meeting IS-100 and IS-700 training requirements)
Understanding and handling HAZMAT incidents
Understanding and handling terrorism incidents

The course manual contains numerous photographs and illustrations to bring the course material to life and serves as an excellent reference source once back on the job.

APCO Institute certified instructors who successfully complete this course can upgrade their instructor certificate to teach this dynamic course in-house or regionally for the cost of the course books only!!

Instructional media and exercises used throughout the course reinforce the knowledge attained in lecture and demonstration. If taught by your own APCO Institute certified instructors, it becomes an economical way to train your staff at your own pace.

Prerequisites:
Students should have already completed basic telecommunicator training.

Recertification Requirements:
None

Tuition:
$379 Live Course
$429 Institute Online
(includes $50 Distance Learning Fee)
Member Discount $20
Tuition includes a comprehensive course manual and all certification fees.

Duration:
Classroom: 4 days
Online (web): 6 weeks

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Course is taught in the classroom, or in the Institute Online. Tuition does not include travel, lodging, meals, or other costs. Web class registration does not include web access fees or other local internet/web-related costs. Certification fees are included in tuition. Students receive a comprehensive course manual. Successful students will earn APCO Institute International Certification.